Why OCR Documents Process a Few at a Time


When you upload documents for OCR (the process that reads the text on your scanned pages so it can be searched and indexed), you may notice that they do not all finish at the same instant. Instead, DocMgt works through them steadily, processing a small number at once and starting the next ones as each finishes. This is intentional. OCR is a demanding job for the servers that perform it, and reading every page of a large batch simultaneously would put a heavy, uneven load on the shared processing system and on your account's database. By pacing the work, DocMgt keeps the system responsive and reliable for everyone, and it prevents one large upload from crowding out other work that is waiting.


The behavior is best pictured as a checkout line rather than a stalled queue. Your documents are never lost or skipped; they are held in an orderly line and pulled in for processing as soon as a slot opens up. By default the system runs about three of your documents through OCR at any given moment, and the moment one completes another moves up to take its place, so a large batch will continue to drain down to zero without any action on your part. Everything you submit will be processed and searchable when its turn comes. If your organization regularly loads very large volumes and needs a higher number processed at once, that limit can be raised for your account, so please contact your administrator or support if you would like it adjusted.