Q. Do I need to use Internet Information Services


A. Yes. DocMgt is built using ASP.NET at its core and runs on .NET version 4.8. It is a web application that runs on Internet Information Services (IIS). 


Q. Do I need a special drive to store documents?


A. No, you can use any drive that is available to Windows. In fact, if you do not set a document storage location in Main Options then the documents will all be stored in the database and you won't need a drive. BE CAREFUL using this method though because the database size will grow very fast if documents are stored in it.


Q. What browsers are supported for using DocMgt?


A. Chrome 28 or higher and Firefox 30 and higher, and Edge are all supported for all functions. Mobile browsers will work fine in most cases for end users but may not work on all administration screens such as the E-Form Designer. 


* We recommend Edge or Chrome for the best experience. Please note that Internet Explorer support has been phased out and is no longer supported.


The tools that are automatically installed and run from the browser, such as the scanning and importing tools, use Microsoft Clickonce technology to install, update and run. This requires Clickonce support from your browser. Internet Explorer supports Clickonce inherently but Chrome and Firefox do not. Edge supports it but with an extra security check. 


If you use anything but Internet Explorer you will need to have extensions installed for Clickonce support. We do link to the appropriate extensions required while inside the system but the links change form time to time. If the links stop working you should be able to find replacements here.


You can find Chrome add-ins here:

https://chrome.google.com/webstore/search/clickonce?_category=extensions


You can find Edge add-ins here:

https://microsoftedge.microsoft.com/addons/Microsoft-Edge-Extensions-Home


You can find Firefox add-ins here:

       https://addons.mozilla.org/en-US/firefox/search/?q=clickonce&appver=&platform=


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